On March 11, 2020, all Madison House in-person volunteering was suspended in an effort to slow the emergence of COVID-19. Shortly after, a Spring Action Team headed by Madison House student volunteers Simmy Bhatia, Caroline Hallowell, and Mikaela Richardson worked in coordination with Dr. Rose Cole, the Madison House Director of Community Engagement, to begin developing a virtual volunteering initiative called "Hoos Helping."

“Hoos Helping” are current Madison House volunteers who have been trained earlier in the academic year and will go through additional training related to their volunteer placements. A limited number will have completed background checks. The two major initiatives for the spring semester are “Hoos Helping Educators” and “Hoos Helping Send Encouragement & Gratitude.”

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