When Shapiro got to UVA, he was scrolling through the website of Madison House – the independent, nonprofit volunteer center for UVA students – looking for volunteering opportunities when he came across HELP Line.
HELP Line is a free and confidential telephone hotline serving UVA and the surrounding area. It is a student-run and student-operated empathetic listening and referral hotline, staffed entirely by anonymous UVA student volunteers.
“I thought, ‘This has got to be the coolest thing ever,’” Shapiro said.